HHA Bridge to Care:
Pre-Training Support 

1. Bridge the literacy and technology gap preventing access to healthcare training
    

2. Prepare non-literate or semi-literate individuals to access and succeed in HHA programs.
    

3. Provide hands-on computer and digital navigation skills.
    

4. Foster confidence, comprehension, and functional communication in their preferred language.
    

5. Build a community of peer support, mentorship, and pathway toward certification and employment.

• Immigrants and adults in Massachusetts who wish to become HHAs
   

• Individuals with low or no literacy (in English or native language)

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• Individuals with no computer literacy or internet access

3–4 weeks, with flexibility to extend based on learners’ progress and individual needs. The program is designed to adapt to the pace of adult learners, allowing extra time for those who may need additional support.

This program is specifically designed to serve immigrant and non-English-speaking populations by providing them with the core skills necessary to begin and succeed in certified HHA training.

The program focuses on adults who speak Haitian Creole, Spanish, Cape Verdean Creole, and other non-English languages. It equips participants with essential literacy and digital skills needed to:

• Register independently or with minimal assistance
   

• Understand course content
   

• Navigate online platforms and applications
   

• Build confidence in a formal learning environment

To ensure student success, the program introduces participants to:

• User registration, account activation, and post-verification communication

• Basic learning objectives
   

• Common assessment methods such as Multiple Choice Questions (MCQs)
   

• Chunked information delivery techniques
   

• Structured reading and comprehension strategies